Privacy Policy

Privacy Policy for MyEyesAI

Effective Date: June 1, 2026

Introduction

MyEyesAI (“MyEyesAI,” “we,” “our,” or “us”) is committed to protecting the privacy and security of users of our platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, website, applications, and communication channels.

Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Phone number
• Organization name
• Professional credentials (for healthcare providers)

Health-Related Information

When authorized by users or healthcare providers, we may process clinical information, images, and related data for ophthalmology triage and decision-support purposes.

Technical Information

• IP address
• Device information
• Browser type
• Usage analytics
• Log data

How We Use Information

We use information to:

• Provide and improve MyEyesAI services
• Deliver ophthalmology decision-support and triage functions
• Respond to support requests
• Communicate service updates
• Comply with legal and regulatory obligations
• Maintain security and prevent fraud

SMS and Messaging Communications

If you opt in to receive SMS or messaging communications:

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We may share information with:

• Authorized healthcare providers and organizations
• Service providers supporting our operations
• Regulatory authorities when legally required

We do not sell personal information.

Data Security

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on applicable law, users may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion
• Withdraw consent where applicable

Contact Us

For questions regarding this Privacy Policy:

Email: info@myeyesai.com

Communication Address:
MyEyesAI
One Broadway, 14th Floor
Cambridge, MA 02142
United States